Refund and Returns Policy

1. Eligibility for Refunds

We strive to provide high-quality portfolio and resume-building services. However, if you are not satisfied with our services, you may request a refund under the following conditions:

• Refund requests must be made within 7 days of purchase.
• The service must not have been fully used or downloaded (e.g., a generated CV or portfolio).
• If there are technical issues from our side that prevent you from using the service.

2. Non-Refundable Items

Certain services are non-refundable, including:

• Completed and downloaded CVs, portfolios, or project templates.
• Custom services or manual portfolio-building assistance.
• Subscription fees after the trial period (if applicable).

3. Refund Process

To request a refund, email us at support@snapfolio.tech with:
✅ Your order details.
✅ The reason for your refund request.
✅ Screenshots (if applicable).

If approved, the refund will be credited within 10 business days to your bank account.

4. Modifications & Adjustments

Instead of a refund, we may offer:

• Free modifications to your portfolio or CV.
• Extended support to fix any issues.

5. Contact Us

For any refund-related questions, reach out to us at support@snapfolio.tech.